Newsroom

Thank you for your interest in the RWA. Here’s where you’ll discover the latest news from the RWA. Media inquiries are handled by our Public Affairs team. That includes interview requests with our President and CEO, questions about our high-quality water and innovative services, and requests for tours of our facilities.

News

Oct 09, 2019

RWA Celebrates National Customer Service Week

Water is essential to life, and when consumers of Greater New Haven have a question about their water service, the Regional Water Authority’s (RWA) customer-facing employees provide fast, knowledgeable and courteous assistance. From October 7 to 11, the RWA will join organizations across the country in celebrating Customer Service Week and thanking its Customer Service and Field Service Teams, which help tens of thousands of people a year with questions about their water or repairs to their service.

Oct 07, 2019

Water Authority Builds Toward the Next 170 Years

Grounded in the belief that the people of Greater New Haven needed access to a safe and reliable water supply for our community to grow, the Connecticut General Assembly passed a resolution in 1849 approving the incorporation of the New Haven Water Company, the predecessor to the Regional Water Authority (RWA), beginning the history of New Haven’s public water utility. As we celebrate our 170th Anniversary, the RWA is proud to carry on the tradition of excellence that founded our company and recommit ourselves to another 170 years making life better for people by delivering water for life.

Aug 06, 2019

RWA Police Arrest Vandal Responsible For “Door Tree” Destruction In Hamden

The Regional Water Authority’s (RWA) Police Department has arrested the person responsible for cutting down Hamden’s iconic “Door Tree” on RWA property.

On Thursday, July 18, 2019, the RWA learned that Hamden’s iconic landmark “Door Tree” was cut down. Careful examination by the RWA’s forester and environmental management team determined that this tree is a white oak, estimated to be over 200 years in age. The Door Tree was in exceptionally good health for a tree of its age and would have likely lived for many more years were it not the target of vandalism. Using evidence gathered at the scene and information on the circumstances of the tree provided by the RWA’s forester and environmental management team, the RWA Police were able to identify the person responsible within 48 hours of launching their investigation.

Aug 05, 2019

Regional Water Authority To Be Completely Powered By Green Energy

South Central Connecticut’s tap water will soon be “greener” than ever before. To provide high-quality water to its 430,000 customers in South Central Connecticut, the Regional Water Authority (RWA) preserves and protects more than 27,000 acres of watershed land. Today, the company announced that it has signed a contract that will allow it to be completely powered by green, renewable energy starting December 2019, without increasing energy costs over what the RWA pays today.

Jul 19, 2019

Regional Water Authority Offering $1,000 Reward For Information On Vandalism Of The Door Tree

The Regional Water Authority (RWA) announced today that it will offer a $1,000 reward for information leading to the arrest and prosecution of the person or persons responsible for destroying the historic “Door Tree” in Hamden. This reward is in addition to a private reward offered for information, bringing the total to $2,000.

Jul 19, 2019

In Advance Of Forecast Extreme Heat, RWA Urges Wise Water Use; Reminds Residents To Never Open Fire Hydrants

With extreme hot weather and dry conditions forecast for this weekend, the Regional Water Authority (RWA) is reminding residents to use water wisely and to never open fire hydrants.

Extreme hot and dry weather conditions put strains on water treatment and water supply systems, so does the illegal opening of fire hydrants that often increases during heat waves.

Jul 12, 2019

In Advance Of Forecast Heat Wave, RWA Urges Wise Water Use; Reminds Residents To Never Open Fire Hydrants

With continued hot weather, dry conditions and another heat wave forecast for next week, the Regional Water Authority (RWA) is reminding residents to use water wisely and to never open fire hydrants.

Extreme hot and dry weather conditions put strains on water treatment and water supply systems, so does the illegal opening of fire hydrants that often increases during heat waves.

Jul 05, 2019

Some RWA Customers May Experience Temporarily Discolored Water Due To Heat Wave

Due to the high temperatures this week causing a significant increase in water use, some Regional Water Authority (RWA) consumers may be experiencing temporarily discolored water.

Temporarily discolored water comes from naturally occurring minerals in the water that collect in the pipes and are stirred up following an activity that disturbs the direction or rate of flow of water in the water main.

Jul 02, 2019

RWA Issues Its First “Green Bonds” To Refinance Environmentally Sustainable Infrastructure Project

The Regional Water Authority (RWA) issued its first “Green Bonds” series this month to refinance an environmentally sustainable tunnel and pipeline restoration project that was completed in 2018. Green Bonds provide investors with the opportunity to invest in bonds that are targeted to support environmentally beneficial projects, including sustainable water management and drinking water infrastructure upgrades.

Apr 23, 2019

Annual Water Quality Report Shows RWA Continues To Maintain High Water Quality Standards

The Regional Water Authority (RWA) is issuing its annual water quality report to customers in south central Connecticut. The Consumers’ Annual Report on Water Quality provides information about the sources of drinking water, shows water quality test results for 2018 and contains other important information about water and health. In addition to consumers receiving a printed copy of the report in the mail, the report is also available on the RWA’s website.