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The water delivered by RWA mains contains no lead. But lead was used in the past for home plumbing and even some of the service lines that connect customers to our system. If it is determined that you have a lead or galvanized steel service line that requires replacement, we will replace it at no additional cost to you.
Your Water Service Line
A water service line is the customer-owned pipe that carries water from the RWA main to your home plumbing. Service lines made from lead and galvanized steel, which can have lead contamination, were sometimes used in older homes and should be replaced.
If you have been notified that you have a lead water service line, or a galvanized service line that requires replacement, the RWA will replace it at no additional cost to you.
If you’re not sure what material was used for your water service line, you can conduct a simple inspection to determine it might contain lead.
If you suspect you have a lead or galvanized service line, report it to us by calling 833-RWA-LEAD (833-792-5323).
Our Lead and Galvanized Steel Service Line Replacement Program
The EPA’s Lead and Copper Rule Improvements (LCRI) require replacement of all lead and qualifying galvanized steel service lines by 2037. We are developing a plan to replace all lead and galvanized service lines requiring replacement throughout our entire service area.
If we determine that you have a service line that requires replacement, we will notify you and begin the process of scheduling the replacement. Please see the Frequently Asked Questions below to learn more about our replacement program.
Frequently Asked Questions
Click Here To Get the Facts About the RWA's Lead and Galvanized Service Line Replacement Program.
Lead Service Line Replacement Program Materials
Customers participating in the Lead and Galvanized Steel Replacement Program may receive some of the materials linked below:
Flyer: About the Lead & Galvanized Service Line Replacment Program (en español)
Flyer: What To Know BEFORE Your Service Line Is Replaced (en español)
Flyer: What To Know AFTER Your Service Line Has Been Replaced (en español)
Door Hanger: 72-Hour Construction Notification (inglés/español)
Door Hanger: 24-Hour Water Shutoff Notification (inglés/español)
Addressing Potential Risks from Lead in Drinking Water
You might have concerns about exposure to lead in your drinking water from your home plumbing or service line.
Following industry-wide protocols, the RWA adds a corrosion inhibitor to its drinking water that creates a mineral coating on the inside of pipes to stop any lead present from leaching into your drinking water. In addition, here are some simple steps you can take to reduce the potential risk of lead exposure.