South Central Connecticut Regional Water Authority

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Customer Service Message
The South Central Connecticut Regional Water Authority is converting to a new customer information and billing system. To facilitate this process, self service options, such as on-line credit card payments and balance look up, will not be available from Wednesday, September 1st through Monday, September 6th.  
We apologize for any inconvenience and ask that you please be patient with us during this transition.

Welcome to the Regional Water Authority

Ansonia/Valley Office Customers New Haven Area Customers
Former Birmingham Utilities Customers (Ansonia, Derby or Seymour): Having completed the merger with Birmingham Utilities on January 16, 2008, we are proud to be your water company. Please look for website areas highlighted in green for information that pertains specifically to you. If you’re part of our original 12-town service area (Bethany, Branford, Cheshire, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, West Haven, Woodbridge), website areas (including Self-Service Options) highlighted in purple are specifically for you.
Ansonia-Valley Araea Customers Link New Haven Customers Link
Code Red: Emergency Communication Made Easy

If a large water emergency strikes your town, CodeRed allows us to deliver a pre-recorded message to an entire community, or an individually tailored message to a select portion of a city.
Get more information
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Water Quality Report

Water Quality Report: The South Central Connecticut Regional Water Authority provides high-quality drinking water to more than 400,000 consumers. This water quality report, required by federal and state regulations, provides you with a summary of the region’s public drinking water quality. Please read the report and learn how we collect, treat and deliver quality water to you for less than a penny a gallon.

Water Quality Report

Annual Report–Planning: Today you will twist the faucet knob in your kitchen or bathroom. And you won’t have to think about what happens next. Because we did. A long, long time ago. It’s our job to think about what happens next. Next week. Next month. Next year. The next decade... Link to the Annual Report.