Welcome: New Haven Area Customers

Home | New Haven Area Customer Welcome Page

This page is for  New Haven Area Customers New Haven Office Area Towns: Bethany, Branford, Cheshire, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, West Haven, Woodbridge.
Ansonia/Valley Office (Former BUI) Customers Ansonia/Valley Office Area Towns (Former BUI Customers):
Ansonia, Derby, and Seymour.
 Link to Your Welcome Page Here

Welcome to the Regional Water Authority

Our customers come first. We take great pride in providing the best service possible utilizing a talented team of professionals and the most advanced technology available. Each year, we make investments in our distribution system that ensure our ability to supply reliable water that meets all state and federal drinking water standards. We are a nonprofit public corporation. We own more than 26,000 acres of land and provide a wide array of recreational opportunities and water-related services. Through our Whitney Water Center, we provide hands-on water science programs to some 16,000 students annually.

Self-Service Options

Our self-service online options are temporarily unavailable while we perform routine maintenance. Please check back after September 6th.

Lake Whitney Treatment Plant

Don’t Let This Be Your Backup For Your Sewer Line

PipeSafe Plus is our Sewer Line Protection Program. It’s a low cost emergency protection plan that will give you quick, hassle-free assistance. If a line leaks, breaks or gets blocked, we will coordinate all phases of the repair. Follow this link for more reasons to get PipeSafe Plus Sewer Line Protection.

Recreation Photo Contest Winners

2009 Recreation Photo Contest Winners

In 2009, we conducted our tenth photo contest for recreation permit holders. All permit holders were invited to submit up to five photographs in one of five categories: Wildlife, Plants, Water Scenes, General Scenes, and People Recreating. Link to most recent winners.