This page is for  Ansonia/Valley Office (Former BUI) Customers Ansonia/Valley Office Area Towns (Former BUI Customers):
Ansonia, Derby, and Seymour.

New Haven Area Customers New Haven Office Area Towns: Bethany, Branford, Cheshire, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, West Haven, Woodbridge. Link to Your Welcome Page

Welcome to the Regional Water Authority

Having completed the merger with Birmingham Utilities on January 16, 2008, we are proud to be your water company.

At the RWA, customer service is our priority. So, when it’s important to you, it’s important to us. You can depend on the RWA for all of your water needs and first-class customer service—24-hours a day, seven days a week. We’re here to help you when you need us.

We’d like to make you feel at home by assuring you that the RWA will meet your needs immediately, dependably and efficiently. To get you started, we have assembled a brochure consisting of useful information to address your water needs. You’ll find information about your water service rights, our company, and the additional services and programs we offer. Inside you will find ways to help you save money and conserve water. If you need further information, you may also call our customer service department at 203-562-4020 or visit our website at www.rwater.com; we’ve created a special link for our new customers like you.

Sincerely,

The Employees of the RWA

Welcome Booklet Download

Please use this link to download the Welcome Booklet for former Birmingham Utilities Customers.