To provide customers with high quality water and services at a reasonable cost while promoting the preservation of watershed land and aquifers.
To be best in class as a provider of water and related services.
STARS: Service, Teamwork, Accountability, Respect and Safety
Service: We provide prompt, courteous service to both our customers and our coworkers. We continually strive to make the customer experience better for all.
Teamwork: We build on each other’s strengths. Through efficiency and innovation, we work together, operating as a team, in a spirit of mutual trust and openness, to achieve success.
Accountability: We are responsible for our actions. We are honest and ethical. Integrity is at the heart of everything we do.
Respect: We treat with respect everyone with whom we come in contact while doing our jobs. We promote diversity and embrace individuality.
Safety: We are a safe workforce. Safety is owned by each and every employee. We all benefit when safety is part of our daily lives.