By clicking continue, you will leave the RWA's website and be redirected to a secure, third-party website for your transaction. This website is best viewed in the latest version of Chrome, Firefox or Microsoft Edge. The third-party's privacy policy applies to all transactions conducted and can be accessed by clicking on the appropriate link.
By clicking continue, you will leave the RWA's website and be redirected to a secure, third-party website to access the RWA's Water Watch. This website is best viewed in the latest version of Chrome, Firefox or Microsoft Edge. All interaction on this third-party's website is subject to the third-party's privacy policy. For assistance with Water Watch, Click Here to access an informative video and Click Here for answers to frequently asked questions.
Online payment options are temporarily unavailable as we prepare to launch our new customer platform. Payments can still be made by mail, via your bank's bill-payment service, or at our New Haven drop box, 90 Sargent Drive. Online payment and expanded self-service options will return when we launch our new customer account platform on April 2. We appreciate your patience.
CloseOur service line inventory map is now live. Customers can search for their address in the map to learn if their property might have a water service line that contains lead.
ClosePlease click here for more information
CloseFor Emergencies 24/7, call 203-562-4020
Our PipeSafe Programs provide peace of mind from unexpected repair costs associated with leaks, breaks and blockages with water, sewer/septic lines on your property and in-home plumbing. PipeSafe 
Our WellSafe Protection Plans provide professional service for your well water needs and safeguard your home and budget against expensive maintenance, repairs, and water system failures for pennies a day. WellSafe
Nature’s wonderland is waiting to be discovered on RWA watershed lands. You can jog, hike, bike, cross-country ski, and stream and lake fish. All it takes is an affordable Recreation Permit. Explore More
